How to send your enquiry
The quickest way to get hold of the LastBox team is through the enquiry form on our contact page. Use it for storage questions, box and packing supply requests, or help with planning a move in Gauteng. Please include your area, whether you need personal or business storage, and the sort of space or supplies you are looking for.
That helps us point your enquiry to the right person from the start, so we can respond with clear information instead of back and forth messages.
What our support team can help with
Our support team handles day-to-day questions from customers who need a practical storage solution. If you are unsure how much space you need, want advice on packing boxes, or need help planning access around your move date, we can guide you step by step.
- Move-in support for new storage customers
- Unit size guidance for household or business items
- Packing supply advice for boxes, tape and wrapping materials
- Access arrangement support for planned visits
- Decluttering, archive and stock storage planning
Storage support across Gauteng
LastBox supports customers from our Midrand base and from nearby storage areas in Johannesburg, Pretoria, Centurion and Kempton Park. We also assist customers looking for storage in Sandton, Randburg and Edenvale. If you are moving between suburbs, setting aside office items, or clearing space during a home renovation, we can help you plan the storage side properly.
Our team understands that Gauteng traffic, building access rules and time limits can affect a move, so it helps to talk to us before your move day if possible.
What to include in your message
When you send your enquiry, give us a few details so we can answer properly. You do not need to write a long story, just the basics are enough. If your request is about a storage unit, packging supplies or a move, mention the items you are storing and when you need to start.
- Your suburb or town
- Whether the enquiry is for home, office or stock storage
- The type of items you need to store
- Whether you need packing materials as well
- Your preferred time frame for a response
Access, safety and site questions
If you have questions about unit access, security arrangements or site rules, ask us before you arrive. We can also explain what to expect if you are storing items in a coastal climate and want to keep them packed properly for longer periods.
For business customers, we can talk through archive storage, stock organisation and packing station setup so your team can work more efficiently on collection or drop off days.
Who you deal with at the counter
LastBox is led by Mxolisi Mdletshe, with support from Goitseone Mabandla, Johan Shabalala, Omolemo Phasha, Farah Jacobs, Moagi Ngcobo and Kamini Soobramoney. Each part of the team focuses on a specific part of the customer journey, from operations and facilities to storage advice and packing supplies. That means your enquiry is handled by someone who knows the process, not passed around.
If you are unsure who to speak to, send your request through the contact page and we will direct it to the right person.
Before your move or collection
A little preparation makes the process easier. Label boxes clearly, keep essential documents separate and let us know if you need help planning access around office hours or school runs. If you are moving a student room, a small office or just a few extra household items, we can help you set out the right plan without overcomplicating it.
It is usually best to contact us early, especially if you need packing materials first or you want help organising a collection date. A clear enquiry saves time and helps us give you the right answer the first time.
